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Privacy Policy

General Terms and Conditions of Trading with Fusion POS
Updated Feb 14, 2021
Introduction

This privacy policy sets out how FusionPOS uses and protects any information that you give, when you use this website.

Fusionpos is committed to ensuring that your privacy is protected.we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this Privacy Statement describe below (25th May 2018 General Data Protection Regulation)

This Policy sets out the obligations of Fusion Innovative LTD , trading as FusionPOS, a company registered in England and Wales under number 10752563, whose registered office is at 27 Old Gloucester Street, London, WC1N 3AF, UK (“the Company/we/us/our”) regarding data protection and the rights of clients, prospective clients, clients’ customers, business contacts, employees and sub-contractors (“data subjects”) in respect of their personal data under the EU General Data Protection Regulation.

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

This Policy sets our obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out in this Policy must be followed at all times by the Company and our employees, agents, sub-contractors, or other parties working on our behalf.

We are committed not only to the letter of the law, but also to the spirit of the law and we place high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom we deal.

The Principles of the GDPR
The Data Protection Principles

This Policy aims to ensure compliance with the GDPR. The GDPR sets out the following principles with which any party handling personal data must comply. All personal data must be :

I. Processed lawfully, fairly, and in a transparent manner in relation to the data subject.

II. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. Further processing for archiving purposes in the public interest, or for historical research or statistical purposes will not be considered to be incompatible with the initial purposes.

III. Adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

IV. Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay.

V. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. Personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, or for historical research or statistical purposes, subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of the data subject.

VI. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.

The Rights of Data Subjects

The GDPR sets out the following rights applicable to data subjects (please refer to the parts of this policy indicated for further details) :

I. The right to be informed (clause 12).

II. The right of access (clause 13);

III. The right to rectification (clause 14);

IV. The right to erasure (also known as the ‘right to be forgotten’) (clause 15);

V. The right to restrict processing (clause 16);

VI. The right to data portability (clause 17);

VII. The right to object (clause 18); and

VIII. Rights with respect to automated decision-making and profiling (clause 19 and 20).

Lawful, Fair, and Transparent Data Processing
The GDPR seeks to ensure that personal data is processed lawfully, fairly, and transparently, without adversely affecting the rights of the data subject. The GDPR states that processing of personal data shall be lawful if at least one of the following applies :

I. The data subject has given consent to the processing of their personal data for one or more specific purposes;

II. The processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract with them;

III. The processing is necessary for compliance with a legal obligation to which the data controller is subject;

IV. The processing is necessary to protect the vital interests of the data subject or of another natural person;

V. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller; or

VI. The processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

How we deal with data
Personal Data Collected, Held, and Processed for Specified, Explicit and Legitimate Purposes Client Data

We collect and process the following personal data in order for us to provide our services :

I. Name;

II. Contact information including email address, postal address and telephone number;

III. Any personal data relating to other data subjects that the client may send to us (clients are advised that they must first obtain the permission of any data subjects whose details they provide to us and warrant that they have obtained such permission.).

Clients’ Customer Data
In certain circumstances, we may be required to process clients’ customer data directly. We collect and process the following personal data in order for us to provide our services :

I. Name;

II. Contact information including email address, postal address and telephone number(s);

III. Delivery address.

Prospective Client and Business Contact Data
We collect and process the following personal data in order for us to provide our services and/or where we have consent to do so :

I. Name;

II. Contact information including email address, postal address and telephone number.

III. bank account details such as sort code and account number

Website Data
In addition to the above, we collect, hold and process the following personal data via our website :

I. name and contact information including email address and telephone number if completing our contact form on the website;

II. demographic information such as post code, preferences, and interests;

III. IP address;

IV. web browser type and version; and

V. operating system.

VI. bank account details such as sort code and account number

  1. 1. We only collect, process and hold personal data for the specific purposes set out in this clause 5 of this Policy (or for other purposes expressly permitted by the GDPR).
  2. 2. We will ensure data subjects are kept informed at all times of the purpose or purposes for which we use their personal data. Please refer to clause 12 for more information on how we keep data subjects informed.
Adequate, Relevant, and Limited Data Processing

We will only collect and process personal data for and to the extent necessary for the specific purpose or purposes of which data subjects have been informed (or will be informed) as under clause 5 above.

Accuracy of Data and Keeping Data Up-to-Date

I. We will ensure that all personal data collected, processed, and held by us is kept accurate and up-to-date. This includes, but is not limited to, the rectification of personal data at the request of a data subject, as set out in clause 14, below.

II. The accuracy of personal data will be checked when it is collected. If any personal data is found to be inaccurate or out-of-date, all reasonable steps will be taken without delay to amend or erase that data, as appropriate.

Data Retention

I. We will not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.

II. When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

III. For full details of our approach to data retention, including retention periods for specific personal data types we hold, please ask for further information.

Secure Processing

We will ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage. Further details of the technical and organisational measures which shall be taken are provided in clauses 21 to 26 of this Policy.

Accountability and Record-Keeping

I. Our Data Protection Officer is Hari Prasad Babu Sekar, who can be contacted by email at dpo@fusionpos.co.uk

II. Our Data Protection Officer is responsible for overseeing the implementation of this Policy and for monitoring compliance with this Policy, our other data protection-related policies, and with the GDPR and other applicable data protection legislation.

III. We will keep written internal records of all personal data collection, holding, and processing, which will incorporate the following information :

  1. Our Company’s name and details, our Data Protection Officer, and any applicable third-party data processors;
  2. The purposes for which we collect, hold and process personal data;
  3. Details of the categories of personal data we collect, hold and process, and the categories of data subject to which that personal data relates;
  4. Details of any transfers of personal data to non-EEA countries including all mechanisms and security safeguards;
  5. Details of how long we will retain the personal data; and
  6. Details of all technical and organisational measures taken by us to ensure the security of personal data.
Data Protection Impact Assessments

I. We will carry out Data Protection Impact Assessments for any and all new projects and/or new uses of personal data.

II. Data Protection Impact Assessments will be overseen by the Data Protection Officer and will address the following :

  1. The type(s) of personal data that will be collected, held, and processed; 2. The purpose(s) for which personal data is to be used;
  2. Our objectives;
  3. How personal data is to be used;
  4. The parties (internal and/or external) who are to be consulted;
  5. The necessity and proportionality of the data processing with respect to the purpose(s) for which it is being processed;
  6. Risks posed to data subjects;
  7. Risks posed both within and to the Company; and
Return Policy
i) Equipment :

It is the Client’s responsibility to ensure the equipment is maintained and returned in the same condition as it was dispatched. It is the Client’s responsibility to document, and provide back to Fusion POS , any defects in the cosmetic condition of the equipment within the first 24 hours of receiving the goods. Fusion POS remains the owner of the equipment at all times. It is the Client’s responsibility to arrange the safe return of equipment within 6 working days of the end of the trial period. Fusion POS may offer to collect the equipment (chargeable service) however; it is the Client’s responsibility to document the cosmetic condition before they are collected by Fusion POS (or Fusion POS third-party courier).For each calendar day after 6 working days from the end of the rental period that
Fusion POS has not received the equipment we will charge an additional £15.

Upon return of the equipment Fusion POS will inspect the equipment and compile a report on the equipment. Based on the report of the engineer a refund of the deposit will be made less cancellation charge (if any). If the equipment is returned damaged beyond the value of the Onetime SETUP FEE, Fusion POS retains the right to invoice the Client for the amount additional to the deposit. The Client must pay this charge within 14 days of receiving the invoice.

The Client holds Fusion POS harmless against any defaults or claims arising out of use of the equipment. The equipment rental does not include any on-going services. The Client is responsible for informing Fusion POS of any changes to their contact details. If a client decides to end relationship with Fusion POS after the Trial Period, then the Client has to inform Fusion POS. it is the Client’s responsibility to document the cosmetic condition before they are collected by Fusion POS (or Fusion POS’s third-party courier). If the equipment is not returned within 10 days after the end of Trial period Fusion POS withhold all rights to charge the cancellation fee or retain the setup fee and invoice the Client. The Client is at all times responsible for ensuring timely payments to avoid default charges. Fusion POS will charge £10 for each day that payment is overdue.

ii) Till Rolls

The client should notify Fusion POS about the return of goods. Based on confirmation from our executive. He/She can send the parcel back to Fusion POS within 14 working day from the date of Purchase. Buyer is responsible to pay for return postage.

Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the payment card account within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

Title, risk and insurance

You shall retain all Intellectual Property Rights in any Materials that you provide to the Company to use on the Website and you hereby grant the Company a licence to such Intellectual Property Rights to the extent required to perform its obligations under this Contract.

All Intellectual Property Rights arising in the System, including any domain names, shall be the property of the Company and the Company hereby grants you a non-exclusive licence to use such Intellectual Property Rights to the extent required to utilise the System in accordance with these Terms and Conditions.

You agree that: the Equipment shall at all times remain the property of the Company and you shall have no right, title or interest in or to the Equipment (save the right to possession and use of the damaged and lost parts and arranging for annual Portable Appliance Testing (PAT Testing) to be carried out by an appropriately certified electrician, and shall make good any damage to the Equipment.

Law and jurisdiction

Any disputes in regards to this Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

Interpretation

The definitions and rules of interpretation in this clause apply in this Contract.