By FusionPOS | June 18th, 2021
Did you know, at least one person among every four has a food ordering or takeaway app on their mobile?
There is no wonder that with the current pandemic concerns, customers now prefer ordering food online. It means your restaurant needs a strong online food ordering website or takeaway EPOS software so that your food ordering process remains streamlined amidst social distancing.
However, with several options available out there, you may find it hard to choose the right takeaway EPOS software for your restaurant.
Digital menus offer many benefits to your restaurant. Let’s have a look at some of them.
So, always look for these features in a restaurant takeaway app to make an informed decision.
Make sure the app offers a customizable menu that you can customize according to your unique needs. The menu should also be interactive to retain the customers’ engagement.
If the menu allows customers to choose their favorite dishes from specific categories without having to go through the entire menu, it improves the customer experience. Furthermore, the menu should allow customers to get the detail about their chosen dish, such as its ingredients and nutritional value.
The online food ordering website or app should guarantee convenience and ease. It should be easy-to-use and simple to operate.
Downloading the app should be simple and the registration process should be easy. Also, make sure that the app allows customers to find and order their favorite dish in just a few clicks.
Customers are always looking for special offers, deals, and discounts. So, make sure that the app suggests discounts and offers to attract customers based on their browsing history or previous orders.
Also, look for if the app has reward points or a cash-back policy. Rewarding the customers with a little cash-back or reward points may increase their interest in ordering from your restaurants every time they crave food. .
The takeaway EPOS software should allow the customers to pay online without any additional transaction charges. Also, make sure that it offers maximum payment method options so that customers may pay according to their convenience.
And remember that customers are more attracted towards loyalty than popularity. It means you need to make sure that the payment methods are trustworthy so that customers wouldn’t have to think twice before ordering.
Social media has taken over the world amidst COVID-19 concerns. Customers’ decisions are now widely influenced by social media.
So, make sure that the app has social media integration options that allow you to share your top dishes with your target audience on various social media platforms. It also allows your customers to share your dishes with their friends and family that could increase your sales and revenues.
Zero Commission- Go for an app that charges a flat monthly rentals instead of charging a commission on every order to save more on your sales.
Instant Messages- Make sure that the app has an instant messaging option that notifies the customer when their food is ready and the delivery guy is on the way.
If you are looking for a takeaway EPOS software or app that offers all of the above features, go with fusionpos.. It’s a ZERO commission, multi-functional EPOS software that offers contactless dining, easy-to-use interference, and more updated features.
For more details or to request a free DEMO, visit our website fusionpos.co.uk